Last updated: november 2025

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1. Who we are

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This Privacy Policy explains how Megan J Callegari trading as Socially Flourished (ABN 43876535514) (“Socially Flourished”, “we”, “us”, or “our”) collects, uses, stores and discloses your Personal Information when you visit our website, contact us, work with us or engage with us on social media.

We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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2. What is Personal Information?

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“Personal Information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

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The types of Personal Information we may collect include:

• Name

• Business name

• Email address

• Phone number

• Social media handles and links

• Mailing or billing address (if you choose to provide it)

• Information about your business, services, target audience and goals

• Payment-related information (for example, records of invoices and payments – we do not store your full card details; those are handled by our payment providers)

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We generally do not collect “sensitive information” (such as information about your health, race, religion, political opinions or criminal history). If you choose to share sensitive information with us (for example, in a form or coaching context), we will only use it for the purpose for which it was provided and in accordance with this Privacy Policy.

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3. How we collect Personal Information

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We collect Personal Information in various ways, including when you:

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• Complete forms on our website (eg, contact forms, onboarding forms, waitlists, SoFlo School interest forms)

• Book or enquire about our services

• Enter into a client agreement with us

• Communicate with us by email, text message or phone

• Send us a DM or message us via social media platforms such as Facebook and Instagram

• Sign up to our mailing list or download free resources

• Provide feedback, testimonials or complete surveys

• Interact with our website, which may use cookies and similar technologies

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We may also collect information that is publicly available (for example, from your website, public social media profiles or online directories) where it is relevant to delivering our services.

As a general rule, we collect Personal Information directly from you. In some cases, we may receive information about you from a third party (for example, if another person refers you to us). When this happens, we will take reasonable steps to ensure you are aware of what has been provided and by whom.

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4. Why we collect Personal Information

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We collect, hold, use and disclose your Personal Information for purposes including:

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• To provide our services to you (such as social media content creation, content curation, content shoots, VIP days and coaching)

• To communicate with you about your enquiry, booking or project

• To prepare proposals, agreements and onboarding documentation

• To manage our client relationships and keep records of the work we complete

• To process payments and manage our accounts and administration

• To send you marketing communications, updates, invitations and resources (if you have opted in or it is otherwise permitted by law)

• To improve our website, services and user experience

• To comply with our legal and regulatory obligations

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You may opt out of receiving marketing emails from us at any time by using the unsubscribe link in our emails or contacting us at hello@sociallyflourished.com.au.

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5. Cookies, website use & analytics

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Our website (hosted on WIX) may use cookies and similar technologies to:

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• Help the site function properly

• Remember your preferences

• Monitor website traffic and performance

• Understand how visitors use our website so we can improve our content and services

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We may also use analytics tools (for example, WIX analytics or similar services) and, from time to time, advertising tools (such as social media pixels) to understand the effectiveness of our marketing.

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You can choose to disable cookies through your browser settings; however, this may affect how our website functions for you.

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6. Third-party service providers & overseas disclosure

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To run our business, we use a number of third-party service providers to store data and deliver our services. These may include:

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• Website host and platform – WIX

• Form and e-signature provider – Jotform

• Document and file storage – Google Workspace (eg, Google Docs, Google Drive), dropbox

• Email and communication tools – email service providers and website contact forms

• Payment processors – Stripe and banking providers

• Scheduling or project tools (if used from time to time)

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These providers may store data on servers located in Australia and/or overseas (for example, in the United States, European Union or other locations).

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Where we disclose your Personal Information to third-party service providers, we take reasonable steps to ensure they handle your information in a way that is consistent with the APPs and this Privacy Policy.

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We do not sell, rent or trade your Personal Information.

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7. Disclosure of Personal Information

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We may disclose your Personal Information:

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• To third-party service providers we use to support our business (as outlined above)

• To professional advisors such as accountants, bookkeepers or lawyers, where necessary

• To anyone else you authorise us to disclose it to

• Where required or authorised by law, or to comply with a legal obligation or government request

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8. Security & storage of Personal Information

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We take reasonable steps to protect your Personal Information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes:

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• Using reputable third-party platforms with security measures in place

• Restricting access to systems and accounts

• Using passwords and secure logins

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We retain Personal Information for as long as it is needed for the purposes outlined in this Policy, or as required by law. In many cases, client records will be kept for at least 7 years.

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When Personal Information is no longer required, we will take reasonable steps to destroy it or de-identify it.

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9. Accessing and correcting your Personal Information

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You may request access to the Personal Information we hold about you, or ask us to correct or update it if you believe it is inaccurate, incomplete or out of date.

To do this, please contact us using the details below. We may need to verify your identity before granting access.

We will not charge you for making an access request or for providing a copy of your Personal Information.
 

10. Complaints

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If you have any concerns or complaints about how we have handled your Personal Information, please contact us using the details below and provide as much detail as you can. We take privacy concerns seriously and will respond to you as soon as reasonably practicable.

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If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC). Information on how to make a complaint is available on the OAIC website.
 

11. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time. The most current version will always be available on our website and will include the “Last updated” date at the top.
 

12. Contact us

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If you have any questions, requests or complaints about this Privacy Policy or how we handle your Personal Information, please contact:

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Megan J Callegari trading as Socially Flourished
Email: hello@sociallyflourished.com.au